PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

 

Personal Information: Name, email address, phone number, payment details, and other contact information you provide when booking our services or signing up for updates.

Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.

Cookies: Small data files stored on your device to improve your experience and provide personalised services.

 

2. How We Use Your Information

We use the information we collect to:

• Provide and manage your bookings.

• Process payments and transactions.

• Respond to inquiries and offer customer support.

• Improve our services and user experience.

• Send promotional communications, updates, and special offers (with your consent).
  
   

3. How We Protect Your Information

We take security seriously. We use industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

If required by law to comply with legal obligations or respond to government requests.

5. Your Data Rights (GDPR Compliance)

If you are in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

•  Access: You can request a copy of the personal data we hold about you.

• Rectification: You have the right to request corrections to any inaccurate or incomplete personal information.

• Erasure: You can request that we delete your data, provided there is no legal reason for us to retain it.

• Restriction of Processing: You have the right to request that we limit the processing of your data.

• Data Portability: You can request to receive your data in a structured, commonly used format.

• Object to Processing: You can object to our processing of your data, including for direct marketing purposes.

• Withdraw Consent: You can withdraw your consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and deliver personalised content. You can adjust your browser settings to refuse cookies, but doing so may limit the functionality of our website.

 

7. Third-Party Links

Our website may contain links to third-party websites or services (such as social media platforms). We are not responsible for the privacy practices of these external sites, so we encourage you to review their privacy policies when you visit them.

 

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under GDPR, please contact us at:

 

F18 Studios Ltd

support@f18productions.com